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Permanent Contract

Full Time

36.25 hours per week

(All posts are subject to the NJC conditions of service)

Previous applicants need not apply

The borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

This enclosed role provides the opportunity to join a bustling, fast-paced environment within Customer Services, who has been awarded the prestigious (CSE) Customer Service Excellence standard.

This position will test your ability to provide advice and guidance of more in depth, technical and complex areas of the Council business, and you achieve this with a focus resolving customer enquiries at point of contact and thinking in terms of positive customer outcomes.

You will have a sound core problem solving skills, a level - head when under pressure, emotional intelligence, and - ideally - knowledge of any of our more complex areas of business such as Council Tax, Benefits advice, Housing Advice and Assessments, complaint handling and/or Housing Rents and/or financial processing experience. But if you don't have that don't be put off applying, we have a track record of developing talent for people who can demonstrate they meet our required competencies – through a range of experience.

After a short but in depth training programme, you will work in direct contact with customers every day with a focus on empowering them to help themselves. You will be asked to work flexibly to provide customer service across a multi-channel contact environment, across a host of service lines, so be prepared, each day will be different. The successful candidate will operate predominantly as telephony operatives but may be expected to work across any of our customer access channels across any of the council's lines of service, as suits customer demand.

If you would like to be part of Basildon’s success, we look forward to receiving your application.

Please see attached the Job Description and Person Specification.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

Please note, if you do not have access to a computer you could visit the Job Centre, Library or our own Customer Service Centre to apply.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Please read the documents below before completing your Application Form as they contain important information about the recruitment process and the post advertised.

Employee Guide Prevention of Illegal Working
Pre-Employment Vetting Declaration Form
Rehabilitation of Offenders
Welcome Letter Jan 2015
Working Time Regulations   
Additional Provisions of Employment with BBC Dec 2014

Good Luck with Your Application

Fixed Term 

12 Month Contract

Full Time

36.25 hours per week

(All posts are subject to the NJC conditions of service)

Previous applicants need not apply

The borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

This enclosed role provides the opportunity to join a bustling, fast-paced environment within Customer Services, who has been awarded the prestigious (CSE) Customer Service Excellence standard.

This position will test your ability to provide advice and guidance of more in depth, technical and complex areas of the Council business, and you achieve this with a focus resolving customer enquiries at point of contact and thinking in terms of positive customer outcomes.

You will have a sound core problem solving skills, a level - head when under pressure, emotional intelligence, and - ideally - knowledge of any of our more complex areas of business such as Council Tax, Benefits advice, Housing Advice and Assessments, complaint handling and/or Housing Rents and/or financial processing experience. But if you don't have that don't be put off applying, we have a track record of developing talent for people who can demonstrate they meet our required competencies – through a range of experience.

After a short but in depth training programme, you will work in direct contact with customers every day with a focus on empowering them to help themselves. You will be asked to work flexibly to provide customer service across a multi-channel contact environment, across a host of service lines, so be prepared, each day will be different. The successful candidate will operate predominantly as telephony operatives but may be expected to work across any of our customer access channels across any of the council's lines of service, as suits customer demand.

If you would like to be part of Basildon’s success, we look forward to receiving your application.

Please see attached the Job Description and Person Specification.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

Please note, if you do not have access to a computer you could visit the Job Centre, Library or our own Customer Service Centre to apply.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Please read the documents below before completing your Application Form as they contain important information about the recruitment process and the post advertised.

Employee Guide Prevention of Illegal Working
Pre-Employment Vetting Declaration Form
Rehabilitation of Offenders
Welcome Letter Jan 2015
Working Time Regulations   
Additional Provisions of Employment with BBC Dec 2014

Good Luck with Your Application

Permanent Contract

Full Time

36.25 hours per week

Interview date: 18 July 2022

(All posts are subject to the NJC conditions of service)

Sempra Homes was established by Basildon Council to develop good quality, new homes across the borough. Sempra has an ambitious new homes programme and is seeking delivery support with its client liaison and income collection functions.

If you are a highly motivated individual with a background in client liaison and income collection in the housing sector and are interested in joining the Sempra team we are currently recruiting to the role of Client Management Officer.

Working for the Council, the post holder will be responsible for supporting the delivery of Sempra Homes’ development programme, including ongoing customer liaison, reporting and resolution of repairs and defects and income collection processes for rents and service charge collection. Applicants should have an understanding and experience of the requirements for the estate management and income collection processes for housing providers.

If you feel that you have the necessary qualities then we would like to hear from you.

Please see attached the Job Description and Person Specification.

Please complete an application detailing how you meet each of the requirements of the Person Specification, including providing suitable examples to support each of the competencies.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

Basildon Borough Council is unable to accept CV applications, please complete our online application form. Please note, if you do not have access to a computer you could visit the Job Centre, Library or our own Customer Service Centre to apply.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Please read the documents below before completing your Application Form as they contain important information about the recruitment process and the post advertised.

Employee Guide Prevention of Illegal Working

Pre-Employment Vetting Declaration Form

Rehabilitation of Offenders Welcome Letter Jan 2015

Working Time Regulations  

Additional Provisions of Employment with BBC Dec 2014

Good Luck with Your Application.

Permanent Contract

Full Time

36.25 hours per week

Interview Date: 20 July 2022

(All posts are subject to the NJC conditions of service)

Sempra Homes was established by Basildon Council to develop good quality, new homes across the borough. Sempra has an ambitious new homes programme and is seeking delivery support with its day-to-day activities and new homes delivery projects.

Working for the Council, you will support Sempra Homes with its day-to-day activities and new homes delivery projects. The post holder will assist Sempra Homes in delivering its programme through all aspects of the development life cycle from initial site feasibility through to marketing, sales and home ownership whilst gaining experience for a career in the new homes development sector.

This is a permanent position and is a perfect opportunity for an individual who has recently left higher education and looking to start a new career.

Applicants should have a desire to understand Local Government and the Housing Development sector as well as having the experience of working in a high pressure environment and achieving project deadlines.

If you feel that you have the necessary qualities then we would like to hear from you.

Please see attached the Job Description and Person Specification.

Please complete an application detailing how you meet each of the requirements of the Person Specification, including providing suitable examples to support each of the competencies.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

Please note, if you do not have access to a computer you could visit the Job Centre, Library or our own Customer Service Centre to apply.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Please read the documents below before completing your Application Form as they contain important information about the recruitment process and the post advertised.

Employee Guide Prevention of Illegal Working
Pre-Employment Vetting Declaration Form
Rehabilitation of Offenders
Welcome Letter Jan 2015
Working Time Regulations   
Additional Provisions of Employment with BBC Dec 2014

Good Luck with Your Application.

Permanent

Full Time

36.25 hours per week

(All posts are subject to the NJC conditions of service)

Looking for a fresh start in 2022?

Basildon Council is changing. 

Be part of the team supporting transformation throughout the organisation.  

Technology defines the way that we work, it defines the devices and applications that we use and how we access them to serve our customers, be part of the team that supports the ongoing shaping and enabling of services. Be part of the programme and change agenda enabling maxim use of technology across the organisation.  

If you have the skills, the passion for technology, and feel you can help enable Basildon to be the best that it can be, apply to be part of an ICT team transforming our Borough.

We are looking for an ICT Mobile Engineer to be part of the team that provides a mixture of first, and second-line, support to our customers via the telephone or face to face.

You will work with a driven and collaborative team where your contribution matters. This is an opportunity to make your mark in a team that is ready to flourish with you.

If you would like to be part of Basildon’s success, we look forward to receiving your CV accompanied by a covering letter explaining how you meet the following requirements.

• Experience of providing first and second line technical support in a medium sized (250+ users) work-based environment where users are based in an office environment and remotely. Using your skills to provide training and awareness either 1 to 1 or to small groups. 

• Sound knowledge of Desk Top support using Microsoft technology. Configuring windows 10 devices using our MDM platform. An understanding of Microsoft operating systems, server technology including Active directory, DNS and associated services required to support our infrastructure and customers. The ability to support of android mobile phone technology. 

• The ability to configure and support a wide range of security products to maintain security including anti-virus and email security products. 

• Experience in using a help desk, ideally service now. 

• Sound experience of communicating effectively with a wide range of people, with a proven ability to resolve conflict, research issues and deliver solutions.

***Please note this advert will be closed early if a high number of applications are received***

Please see attached the Job Description and Person Specification.

Please note:

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.

Please note, if you do not have access to a computer you could visit the Job Centre, Library or our own Customer Service Centre to apply.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk.

Please read the documents below before completing your Application Form as they contain important information about the recruitment process and the post advertised.

Employee Guide Prevention of Illegal Working
Pre-Employment Vetting Declaration Form
Rehabilitation of Offenders
Welcome Letter Jan 2015
Working Time Regulations   
Additional Provisions of Employment with BBC Dec 2014

Good Luck with Your Application.

Permanent

Full Time

36.25 hours per week

(All posts are subject to the NJC conditions of service)

This post offers a Golden Hello package of £5000 that is subject to terms and conditions.

We want to do things differently here in Basildon. We are creating a place where our people prosper.

As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

We are looking to recruit an experienced Senior Lawyer to support our dynamic Corporate Legal team, to help us deliver the Council’s objectives and ensure the highest standards in conducting business This is an exciting and varied role in a supportive and friendly team, reporting to the Principal Lawyer.. We have a culture of support, collaboration and a ‘can do’ approach to delivering the Council’s objectives. We aim to find solutions whilst ensuring the highest professional standards and delivering value for money.

You would deal with all aspects of local authority litigation involving a Borough Council as well as providing legal advice on local authority related matters.

What do you need to succeed:

• Qualified Solicitor of England and Wales, Barrister, CILEX or equivalent
• Previous experience within a local authority/ public sector setting is beneficial
• Capacity to deal with complex litigation from start to finish as well as providing all necessary legal advice
• Ability to present to varying audiences
• Experience of working to legal quality standards and using document management system. Considerable post-qualification experience of at least two of the following areas: Prosecutions, Civil Litigation, Housing including Disrepair, Planning enforcement, Employment and Governance

What’s in it for you?

• 28 days annual leave pro rata for part time (rising to 32 after 5 years’ service)
• Hybrid working (the role can be undertaken largely remotely)
• Fully flexible working options
• Local government pension
• Funded training opportunities
• Employee discount programme
• Top specification ICT equipment

For an informal discussion about this post please contact Paula Deery, Head of Legal & Democracy on 01268 208167 or Lyndsey Smith, Principal Lawyer and Manager of the Corporate Legal Team on 01268 207804.

Note: ECC are advertising this role on behalf of Basildon Council and if successful you will be employed by Basildon Council.

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful, you will need to undergo a Pre-employment Vetting Procedure.

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk

Basildon Council are delighted to be working with Essex County Council who are supporting us with recruitment for this role.  To apply please visit https://www.workingforessex.com/apply/senior-lawyer-corporate-3216

Permanent Contract

Full Time

36.25 hours per week

(All posts are subject to the NJC conditions of service)

This post offers a Golden Hello package of £5000 that is subject to terms and conditions.

We are happy to consider full time and part time applications.

We want to do things differently here in Basildon. We are creating a place where our people prosper.

As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

We are looking to recruit an experienced Senior Lawyer to support our dynamic Property and Contracts Team, to help us deliver the Council’s objectives and ensure the highest standards in conducting business. This is an exciting and varied role in a supportive and friendly team, reporting to the Principal Lawyer.. We have a culture of support, collaboration and a ‘can do’ approach to delivering the Council’s objectives. We aim to find solutions whilst ensuring the highest professional standards and delivering value for money.

You would deal with contracts and procurement, residential and commercial property transactions and regeneration projects.

What do you need to succeed:

• To be a Qualified Solicitor of England and Wales, Barrister, CILEX or equivalent
• Previous experience within a local authority/ public sector setting is beneficial
• Capacity to negotiate complex matters and to draft complex legal documentation
• Ability to present to varying audiences
• Experience of working to legal quality standards and using document management systems
• Considerable post-qualification experience of at least two of the following areas: Contracts and Procurement, Regeneration, Planning, Property, Governance and Local Authority Trading Companies

What’s in it for you?

• 28 days annual leave pro rata for part time (rising to 32 after 5 years’ service)
• Hybrid working (the role can be undertaken largely remotely)
• Fully flexible working options
• Local government pension
• Funded training opportunities
• Employee discount programme
• Top specification ICT equipment

For an informal discussion about this post please contact Paula Deery, Head of Legal & Democracy on 01268 208167 or Charlotte McKay Principal Lawyer and Manager of the Property/Contract and Regeneration Legal Team on 01268 207867

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful, you will need to undergo a Pre-employment Vetting Procedure.

If you have any queries regarding this or any of our roles, please contact Human Resources on 01268 208242 or human.resources@basildon.gov.uk.

Basildon Council are delighted to be working with Essex County Council who are supporting us with recruitment for this role.  To apply please visit

Senior Lawyer - Property & Contracts - Working for Essex

Please see attached the Job Description and Person Specification.

Permanent Contract

Full Time

36.25 hours per week

(All posts are subject to the NJC conditions of service)

This post offers a Golden Hello package of £5000 that is subject to terms and conditions.

We are happy to consider full time and part time applications

We want to do things differently here in Basildon. We are creating a place where our people prosper.

As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

We are looking to recruit an experienced Lawyer to support our dynamic Corporate team, to help us deliver the Council’s objectives and ensure the highest standards in conducting business. This is an exciting and varied role in a supportive and friendly team, reporting to the Principal Lawyer. We have a culture of support, collaboration and a ‘can do’ approach to delivering the Council’s objectives. We aim to find solutions whilst ensuring the highest professional standards and delivering value for money.

You would deal with all aspects of Local Authority litigation with minimal supervision, whilst ensuring that good governance arrangements are in place to support effective decision-making.

What do you need to succeed:

• Qualified Solicitor of England and Wales, Barrister, CILEX or equivalent
• Previous experience within a local authority/ public sector setting is beneficial
• Experience collaborating with key stakeholders
• Proven post-qualification experience of at least two of the following areas: Prosecutions, Civil Litigation, Housing including Disrepair, Planning enforcement, Employment and Governance

What’s in it for you?

• 28 days annual leave pro rata for part time (rising to 32 after 5 years’ service)
• Hybrid working (the role can be undertaken largely remotely)
• Fully flexible working options
• Local government pension
• Funded training opportunities
• Employee discount programme
• Top specification ICT equipment and home working equipment

For an informal discussion about this post please contact Paula Deery, Head of Legal & Democracy on 01268 208167 or Lyndsey Smith, Principal Lawyer and Manager of the Corporate Legal Team on 01268 207804.

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful, you will need to undergo a Pre-employment Vetting Procedure.

If you have any queries regarding this or any of our roles, please contact Human Resources on 01268 208242 or human.resources@basildon.gov.uk

Basildon Council are delighted to be working with Essex County Council who are supporting us with recruitment for this role.  To apply please visit

Lawyer – Corporate - Working for Essex

Please see attached the Job Description and Person Specification.

Permanent Contract

Full Time

36.25 hours per week

(All posts are subject to the NJC conditions of service)

We want to do things differently here in Basildon. We are creating a place where our people prosper.

As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

We are looking to recruit an enthusiastic and self-motivated individual to support out dynamic Corporate team, to help us deliver the Council’s objectives and ensure the highest standards in conducting business. This is an exciting and varied role in a supportive and friendly team, reporting to the Principal Lawyer. We have a culture of support, collaboration and a ‘can do’ approach to delivering the Council’s objectives. We aim to find solutions whilst ensuring the highest professional standards and delivering value for money.

You would deal with variety of local authority litigation, under supervision. Legal Services is going through a transformation, and this is an exciting opportunity for development and career progression.

What do you need to succeed:

• Knowledge of at least one of the following areas; housing, anti-social behaviour, local authority prosecutions
• Excellent communication skills
• Ability to manage own workload and multitask
• Skilled at working to set deadlines

What’s in it for you?

• 25 days annual leave pro rata for part time (rising to 28 after 5 years’ service)
• Hybrid working (the role can be undertaken largely remotely)
• Fully flexible working options
• Local government pension
• Funded training opportunities
• Employee discount programme
• Top specification ICT equipment

For an informal discussion about this post please contact Paula Deery Head of Legal & Democracy on 01268 208167 or Lyndsey Smith, Principal Lawyer and Manager of the Corporate Legal Team on 01268 207804.

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

The Council applies a robust recruitment vetting process. If you are successful, you will need to undergo a Pre-employment Vetting Procedure.

If you have any queries regarding this or any of our roles, please contact Human Resources on 01268 208242 or human.resources@basildon.gov.uk

Basildon Council are delighted to be working with Essex County Council who are supporting us with recruitment for this role.  To apply please visit

Legal Officer (Corporate) - Working for Essex

Please see attached the Job Description and Person Specification.

Permanent Contract 

Part Time 

x2 posts - 4 hours per week 

(All posts are subject to the NJC conditions of service) 

The George Herd Centre are looking for an individual to join the Catering Team in the smooth running of all day-to-day operations of its kitchen. You will be the first point of call for customers and your primary goal is to give them an excellent customer experience by being welcoming, helpful, accurate, timely, and knowledgeable.   

As a member of the team, the Catering Assistant will be responsible for the preparation and presentation of a variety of pre-cooked, frozen, microwavable meals and desserts.  Members of the Activity Centre and members of the general public will be able to access the hot meals service at the George Hurd Centre which is located in Audley Way, Basildon.  

Training will be provided to ensure our service quality and food hygiene expectations is maintained. This is a great opportunity for individuals who are looking for a flexible, fast-paced and fun role to fit around their lifestyle.  

If you would like to be part of Basildon’s success, we look forward to receiving your application.  

Please see attached the Job Description and Person Specification.

If you are interested in this role, please submit your CV with a covering letter detailing how you meet each of the requirements of the Person Specification.

Please note: 

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.  

The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.  

Please note, if you do not have access to a computer you could visit the Job Centre, Library or our own Customer Service Centre to apply. 

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate. 

If you have any queries regarding this or any of our roles, please contact Human Resources 01268 208242 or human.resources@basildon.gov.uk. 

Please read the documents below before completing your Application Form as they contain important information about the recruitment process and the post advertised. 

Employee Guide Prevention of Illegal Working  
Pre-Employment Vetting Declaration Form  
Rehabilitation of Offenders  
Welcome Letter Jan 2015  
Working Time Regulations    
Additional Provisions of Employment with BBC Dec 2014 

Good Luck with Your Application.